Privacy Policy

1. Introduction

YOUNIFY.AI, a premier service of Mondial AI GmbH, is dedicated to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal data across our AI-powered chatbot platform. Our commitment extends to ensuring transparency and control over your personal information in line with the General Data Protection Regulation (GDPR) and other global privacy standards.

2. Data Controller Details

Mondial AI GmbH
Location: Hamburg, Germany
Email for Privacy Concerns: Support@Younify.ai

3. Collection of Personal Data

We collect data essential for delivering and enhancing our services, including:
- Registration Information: Your name, email address, company details provided during account setup.
- Payment Details: Necessary for processing subscriptions and transactions.
- Usage Metrics: Interaction with our AI chatbots to refine and personalize your experience.
- Technical Logs: For ensuring platform security and optimal performance.
- Cookies: To improve navigation and tailor content to your preferences.

4. Utilization of Your Data

Your personal data enables us to:
- Deliver and personalize our services.
- Process payments and communicate regarding transactions.
- Offer customer support and updates on new features or services.
- Fulfill legal and regulatory obligations.

5. Disclosure of Data

We share your information with trusted third parties for service provision, comply with legal requirements, or during business transfers. All partners adhere to our data protection standards.

6. International Data Handling

As a global platform, we may process data outside the EEA, ensuring all transfers meet GDPR adequacy standards.

7. Retention of Data

We retain your information as long as necessary for the purposes outlined here, in line with legal obligations.

8. Your Rights

Under GDPR, you possess rights over your data, including access, correction, and deletion. For requests or concerns, please reach out to us at our designated contact email.

9. Policy Updates

We may periodically update this policy to reflect changes in our practices or legal requirements.